What is Question Box?

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A little bit about our work in Uganda...

QB operators at work

Perhaps, the most exciting aspect of Question Box is that it's the perfect example of cross-cultural solutions to local problems. The Question Box was first piloted in India in a very different form. Actual boxes that were placed on walls. The box has a mobile phone in it that's pre-programmed to dial a specific number (the local QB call center). Users approach the box and push a button that triggers the call. Once connected, they ask an operator a question in their local language and get their answer back in that same language. In India the operators search the internet, they simply place the operators in a place with a good internet connection. But the software solution developed in Uganda offers the opportunity to improve the service in India as well by searching locally focused verticals and logging queries offline instead of relying upon the masssively unfocused world wide web. Likewise, the mobile-solar question box developed in India is an ideal solution for use in Uganda's semi-tropical climate. With these two bottom-of-the-pyramid countries sharing knowledge and experience, there's no limit to the concepts that can be tested and implemented.

via appfrica.net